TERMS OF SERVICE

By accessing or using the Balance website you agree to be bound by these Terms of Service. If you do not agree with any part of these terms please do not use our website or purchase our products.

Overview

These Terms apply to all users of the site including browsers customers and contributors of content. Balance reserves the right to update or change these Terms at any time. Continued use of the site following any changes means you accept those changes.

Products and Information

All products are subject to availability. We reserve the right to limit quantities discontinue products or change product descriptions pricing or formulations at any time without notice.

Information on this website is provided for general purposes only and is not intended as medical advice. Balance products are not intended to diagnose treat cure or prevent any disease.

Orders and Payment

By placing an order you agree that all information provided is accurate and complete. Prices are listed in Australian dollars unless stated otherwise.

Payments are processed through secure third party providers. Balance does not store full payment details.

We reserve the right to refuse or cancel any order at our discretion including orders that appear fraudulent or violate these Terms.

Shipping and Delivery

Delivery timeframes provided are estimates only. Balance is not responsible for delays caused by shipping providers customs processing or circumstances outside our control.

Risk of loss passes to you once the order has been handed to the shipping provider.

Refunds and Returns

Refunds and replacements are handled in accordance with our Refund Policy which forms part of these Terms. Please refer to that page for full details.

Use of the Website

You agree not to use the website for any unlawful purpose or in a way that may harm Balance other users or third parties. You must not attempt to interfere with the security or functionality of the site.

Intellectual Property

All content on this website including text images branding logos and design is the property of Balance and may not be reproduced distributed or used without written permission.

Limitation of Liability

To the maximum extent permitted by law Balance is not liable for any indirect incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes rights you may have under Australian Consumer Law.

Indemnity

You agree to indemnify and hold Balance harmless from any claim or demand arising from your breach of these Terms or misuse of the website.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.